CUSTOMERS
OPPORTUNITIES FOR INFORMATION
▪ Periodic project meetings
▪ Meetings with customer senior and top management
▪ Participation at trade fairs, conferences and opening ceremonies
▪ Communication via the social media
CONSULTATION/ DIALOGUE
▪ Customer satisfaction survey
▪ Hazard Workshop to test the safety of products and solutions
▪ Open Day to collect feedback from end users
PARTNERSHIPS
▪ Joint venture agreements
SUPPLIERS
OPPORTUNITIES FOR INFORMATION
▪ Requests for information, references, and catalogues.
▪ Structured feedback to suppliers, recorded as to the progress of their qualification within the suppliers portal.
CONSULTATION/ DIALOGUE
▪ Requests for technical and price-based bids and negotiations
▪ Online survey of sustainability issues (TenP of Global Compact Network Italy Foundation)
▪ Sharing of the necessary corrective actions requested and planning of actions following non-compliances discovered during the performance evaluation stage with the suppliers.
PARTNERSHIPS
▪ Medium- to long-term supply contracts
NATIONAL AND EU PUBLIC INSTITUTIONS
OPPORTUNITIES FOR INFORMATION
▪ Institutional communications (internet news, press releases, etc.)
CONSULTATION/ DIALOGUE
▪ Consultations about potential partnerships for research projects
PARTNERSHIPS
▪ Joint research projects
LOCAL COMMUNITIES
OPPORTUNITIES FOR INFORMATION
▪ Reports on the progress of projects to the local community (together with the local institutions)
CONSULTATION/ DIALOGUE
▪ Participation in local stakeholder committees
▪ Rail user satisfaction surveys
PARTNERSHIPS
▪ Participation in local community development projects and CSR initiatives
MEDIA
OPPORTUNITIES FOR INFORMATION
▪ Regular institutional communications
CONSULTATION/ DIALOGUE
▪ Consultations for more details of specific issues
HUMAN RESOURCES
OPPORTUNITIES FOR INFORMATION
▪ Information about the company’s performance, delivery of its main projects, acquisitions of new orders
CONSULTATION/ DIALOGUE
▪ Employee engagement analysis through launching of a yearly global survey
▪ Assessment of managers by groups of peers (360° for executives)
▪ Talent selection and development programmes
▪ Coaching sessions for international work teams (Project team effectiveness)
PARTNERSHIPS
▪ Partnership with the Faculty of Electrical Engineering at the University of Genoa, with membership of the careers guidance committee.
▪ Collaboration with the Department of Civil, Construction and Environmental Engineering of the University of Rome “La Sapienza” in relation to the Level II Masters in “Infrastructural and Rail Systems Engineering”
LENDING INSTITUTIONS
OPPORTUNITIES FOR INFORMATION
▪ Invitations to participate in deals
▪ Communication and presentation of project data
CONSULTATION/ DIALOGUE
▪ Meetings to present projects and their details
▪ Contract negotiation (guarantee texts, credit letters and pricing negotiation)
PARTNERSHIPS
▪ Partnership for the guarantees related to the O&M Riyadh Metro and O&M Riyadh Princess Noura, mRing 3 Copenhagen, Tel Aviv Red Line, Mumbai Line 3 and the Florence Hub projects
▪ Partnership and beauty contest for guarantees relative to the newly acquired projects, among which O&M Riyadh
LOCAL AUTHORITIES/ PUBLIC ADMINISTRATION
OPPORTUNITIES FOR INFORMATION
▪ Regular institutional communications
CONSULTATION/ DIALOGUE
▪ Ongoing dialogue on different occasions and for jointly-managed projects
PARTNERSHIPS
▪ CSR projects jointly-managed with local institutions
INDUSTRY ASSOCIATIONS
OPPORTUNITIES FOR INFORMATION
▪ Institutional communications (internet news, press releases, etc.)
CONSULTATION/ DIALOGUE
▪ Consultations about potential partnerships for research projects
PARTNERSHIPS
▪ Joint research projects
DIGITAL USERS/SOCIAL NETWORK
OPPORTUNITIES FOR INFORMATION
▪ Regular institutional communications
CONSULTATION/ DIALOGUE
▪ Ongoing communications and regular updates of the website
PARTNERSHIPS
▪ Partnerships with social networks to develop web communications and relations.